Guarantee & Shipping
LOVE YOUR BOKASHI STEEL KNIVES GUARANTEED
100% Satisfaction Guarantee - 60 Day Return Policy on orders in the United States only.
I personally guarantee these are THE BEST KNIVES and you'll love them. If for any reason within your first 60 days in the kitchen you don't love them, you can literally send them back, for any reason.
We personally guarantee our knives will be the best knives you have ever sliced with. If for any reason within your first 60 days on the course you don't love them email us at [email protected]
We only ask one thing. You must give your new knives a work out! Slice and dice until your heart is content. With over 100,000 customers and a return rate of less than 4%, I know you are going love them!
WHERE DO WE SHIP AND WHAT DOES IT COST?
Currently we only ship to the United States. All orders will be shipped from our Amazon warehouses.
We use Amazon for our fulfilment as they have one of the most efficient and reliable shipping systems in the world.
Our main priority is your order arriving safe and sound in a timely manner.
MORE FOR YOUR MONEY - Direct To User
It's 2019! You buy your clothes, your electronics, even your furniture directly from the company that makes them, why not your knives? Traditionally knives are sold through distributors, salesman & retailers who then mark up the price & sell them to you. We're cutting out the middle-man to offer performance products at a great value!
Returns will be refunded onto the same method of payment for original purchase. Please allow 10-20 business days from receiving the returned product for refund to be processed. No returns on preowned equipment. No returns outside USA on any equipment. No returns on modified equipment or any components that have been built outside of Bokashi Steel Knives.
HOW TO RETURN MY BOKASHI KNIVES
- Email us at [email protected] if you would like to exchange your knives. We will check stock availability and work with you to get the best arrangement.
- For refunds just package your knives back into original box.
- We will send you return labels from our Amazon fulfilment partnership.
- We will then take care of the rest.
Want to return your Bokashi Steel knives for something else? Follow the same procedure above then inform out customer support team at [email protected] If it is an exchange, you will receive an email with a new order number for your exchanged knives. This can only be given ONCE per order.
We offer a 1 year warranty that covers any manufacturer defects. We know some of you get a little wild in the kitchen, for this reason we do not cover any damages caused by misuse of our products. Any use that is made outside of our product care guidelines will not be covered.
RETURN THE LOVE
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